Consumer Information

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Consumer Information

A really good resource for energy, and energy efficiency type matters, for the general public is to call the ‘Energy Saving Trust Advice Centre’, hey can be contacted on: 0800 512012.

 

British Gas Essentials Programme.

Call Free on Tel :0800 072 5230 for more information.If you are on very low income and on means tested benefits they can help, through the'Essentials Support'package by providing an account assessment and helping you choose the best payment method for you.

http://www.britishgas.co.uk/products-and-services/energy/our-products/essentials-programme.html

 

Community Energy Solutions - Yorkshire & Humber .

CES delivers affordable warmth to low income off gas communities.

Please visit our website at :

 http://www.communityenergysolutions.org.uk

 

Consumer Direct

Is a government-funded telephone and online service offering information and advice on consumer issues. Consumer Direct is funded by the Office of Fair Trading and delivered in partnership with Local Authority Trading Standards Services. They are national but have regional-based advisors who are specially trained to give practical advice on all kinds of consumer issues - from problems with cars to faulty household appliances. This includes advice on energy related matters,
08454 04 05 06

Minicom users: 08451 28 13 84

http://www.consumerdirect.gov.uk

 

Consumer Focus is the statutory organisation campaigning for a fair deal for consumers in England, Wales, Scotland, and, for postal services, Northern Ireland. They direct people to contact the Consumer Direct service detailed above for assistance with Energy matters, however their website does have some useful information.

http://consumerfocus.org.uk/

 

Fuelsavers are part of Leeds City Council, they provide free and impartial energy efficiency advice to anyone living in Leeds. You can contact the team on (0113)395 7159 during office hours. An answer phone service operates outside these times.

http://www.leeds.gov.uk/page.aspx?pageidentifier=e9721336-59b2-495d-b549-17f686b4acf0

 

N Power

Spreading the Warmth Programme . Call free on Tel:0808 172 6999 for more information. The Spreading Warmth Tariff is NPower’s social tariff and is their cheapest enduring tariff regardless of payment method.Help to those most in need such as the elderly, low income families, disabled and chronically sick. They offer help to manage your bills, keep warm and reduce energy costs.

http://www.npower.com/spreading_warmth/index.htm